CANCELLATION POLICY
- If the customer cannot do the
activity as scheduled, he or she must immediately notify Hawaii Vacation Site
via e-mail.
- 24 Hour Cancellation Notice
Required. Any reservation cancelled 24 Hours before the reserved
activity time of the event will receive a full refund or less any charges as
listed on an activity's Fact Sheet. ( note: most activities don't have any
fees )
- Any Reservation Cancelled
within 24 hours of reserved activity time will be entitled to NO refund.
REFUND POLICY
- If an activity is cancelled,
but not including Roberts Hawaii Activities*,
Hawaii Vacation Site will refund the customer for that particular activity.
- If the customer arrives late
and/or does not do the activity at the scheduled time for any reason, the
customer will not be refunded and will be responsible for the full amount.
- If the requested reservation
is not available, Hawaii Vacation Site will not charge the customer for that
activity.
- If a customer cancels a
reservation, the appropriate fees according to the Cancellation Policy will be
followed.
- *Cancellation Fee of 10%.
For Roberts Hawaii Activities, you will be charged by Roberts Hawaii.
The Refund process will be begin immediately upon a cancellation, however
your credit may take up to 30 days before it is available on your
card.
PRIVACY POLICY
Yahoo!Store Merchant Privacy
Policy
DISCLAIMER
Hawaii Vacation Site is not responsible for any injuries or accidents occurring
to anyone engaging in activities purchased from this site. Furthermore, we are
not liable for lost, damaged or stolen property that occurs as a result of
engaging in activities purchased from this site.
SECURITY
As a Yahoo!Store merchant we use the Stronghold secure server, currently the
second best selling secure server software, and in our opinion, technically the
best product. It supports industry-standard 128-bit SSL encryption. See also our
general statement on security.
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